This excludes damage caused by misuse, abnormal wear and tear, accidents, alterations, improper care of product, also if product is not used for its recommended purpose. In the unlikely event of a problem and you purchased through a 3rd party retailer, please return any product within 12 months together with your receipt, to the retailer from whom it was purchased. We do not offer a monetary refund unless purchased directly from ourselves via the website. We review the fault with you and offer a full refund for all faulty items purchased from our website. In the unlikely event of a fault developing with an item you have purchased directly through the website, please contact us directly. Our Isotex fabric is waterproof, breathable and windproof to keep you dry and comfortable in the Great Outdoors! We’re so sure it will offer you ultimate protection that we offer a 3 year Guarantee with all our Isotex products. Product Guarantees:Īll of our Regatta products come with a 12 month guarantee however our Isotex products have a 3 year guarantee on apparel and a 2 year guarantee on Footwear. For purchases made in store, please return to any of our stores with your receipt or proof of purchase within 30 days. If you would like to exchange an item purchased from us online, please return it to us for a refund and then simply place a new order for the replacement. Products that cannot be returned for hygiene reasons:
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